Peloton is voluntarily recalling its treadmills after reports of injuries and a death were linked to the machines. The company released a statement today that read:
Today, the U.S. Consumer Product Safety Commission (CPSC) and Peloton are announcing two separate voluntary recalls of Peloton’s Tread+ and Tread treadmills.
Consumers who have purchased either treadmill should immediately stop using it and contact Peloton for a full refund or other qualified remedy.
In April, CPSC recommended consumers stop using the treadmills, writing about “multiple incidents of small children and a pet being injured beneath the machines.”
CPSC staff believes the Peloton Tread+ poses serious risks to children for abrasions, fractures, and death. In light of multiple reports of children becoming entrapped, pinned, and pulled under the rear roller of the product.
At the time Peloton pushed back calling the agency’s information “inaccurate and misleading.” Instead, the company said, “Peloton warns Members not to let children use the Tread+ and to keep children, pets, and objects away from the Tread+ at all times.”
Now Peloton’s CEO John Foley says the company’s initial reaction was wrong:
“The decision to recall both products was the right thing to do for Peloton’s Members and their families. I want to be clear, Peloton made a mistake in our initial response to the Consumer Product Safety Commission’s request that we recall the Tread+. We should have engaged more productively with them from the outset. For that, I apologize… We believe strongly in the future of at-home connected fitness and are committed to work with the CPSC to set new industry safety standards for treadmills. We have a desire and a responsibility to be an industry leader in product safety.”
Robert S. Adler, Acting Chairman of the CPSC released a statement saying, “The agreement between CPSC and Peloton is the result of weeks of intense negotiation and effort, culminating in a cooperative agreement that I believe serves the best interests of Peloton and of consumers. I would like to thank the CPSC technical staff who have worked tirelessly to protect consumers and to warn the public. Today we have taken steps to prevent further harm from these two products.”
Consumers who return the products will be eligible for a full refund.