The bitterly cold weather may have played a role in a water pipe burst that crippled travel in a terminal at one of the busiest airports in the country. The pipe break caused water to gush into Terminal 4 of JFK airport in New York City Sunday. In a statement, Port Authority Executive Director Rick Cotton said, “What happened at JFK Airport is unacceptable, and travelers expect and deserve better.”

This wasn’t the first day of issues for the international airport either. The snow and ice left thousands of travelers stranded or severely delayed late last week as well. In all, hundreds of flights were impacted.

As the pipe break flooded the terminal, power was turned off and

Cotton goes on to say:

“While the water pipe break that occurred appears to be weather-related, we have launched an investigation into the incident to determine exactly what occurred and why an internal pipe was not weather protected and whether any other failures contributed to this disruption.” This particular terminal is reportedly privately run.

Some delays could continue today.